Refund and Cancellation Policy
This refund policy (the “Refund Policy”) covers the circumstances under which Bid Magnet (“the Website”) may in its discretion provide refunds. By using the Site, you are accepting this Refund Policy. If you do not agree to the Refund Policy, please do not use the Site.
Bid Magnet may amend its Refund Policy at any time by posting a revised Refund Policy on the Site. You are responsible for regularly reviewing the Site to obtain timely notice of such amendments. You shall be deemed to have accepted such amendments by continuing use of the Site or of your Account after such amendments have been posted or information about such amendments has been sent to you.
If you aren't satisfied with the traffic provided by Bid Magnet, Bid Magnet guarantees to refund the rest of your account balance in our system. You make no claim as to refund of the money spent during the advertisement campaign. In case you’d like to receive a refund of money already spent because of any traffic quality complaints, you have to provide Bid Magnet with a clear evidence of low quality of the traffic received for requested period (detailed logs etc.)
How to request consideration for a refund
Just write at [email protected]:
- Your login;
- The reasons why you would like us to consider a refund;
- A clear evidence of low quality of the traffic for requested period (if you want to get a refund of money already spent).
Bid Magnet will consider granting refunds that are requested in the above stated timeframes and that meet the applicable criteria, and will grant refunds at its reasonable discretion. Nothing herein grants an obligation by Bid Magnet to grant a refund.
If you have any questions regarding this Refund Policy, please contact us by e-mail:[email protected].